Bird Information Systems empowers Paramount Airways to launch Frequent Flyer Program
New Delhi (India), 08 October 2008: Bird Information Systems (BIS), a leading technology provider of automated aviation and travel related software solutions, today announced its strategic partnership with Paramount Airways to launch the airline’s Frequent Flyer Program. The program is known as Paramount Royale and brings special rewards for its loyal customers. From the day Paramount Airways started operations, Bird Information Systems, a wholly owned subsidiary of Bird Group, has been a key technology partner for Paramount Airways, which uses its Airline Inventory and Reservations System (AIRS). BIS has been instrumental in providing various software and technology enhancements for airlines and travel trade, and is also in the process of implementing Frequent Flyer Program for various other airlines.
Bird Information Systems has developed its frequent flyer program for the airline on open architecture thus enabling easy compatibility and scalability. The program offers several innovative web-based applications for customers such as cabin upgrade through vouchers that can be redeemed online. Paramount Airways, is giving a new dimension to its frequent flyer program, Paramount Royale by offering Pay By Miles, Member Tier Bonus, Web Check-in, Additional Baggage allowance, Priority tagging of luggage, Lounge Access and Upgrade Vouchers.
Key Benefits to Customers:
1) Increased mileage accumulation
2) The ability to reserve specific seats, such as exit row seats with more legroom, meal preference etc.
3) Free or discounted upgrades to a higher travel class
Commenting on the partnership, Mr. Thiagarajan, Managing Director, Paramount Airways said, “It is indeed gratifying to note that Paramount in its quest of providing value-based service excellence has now introduced its frequent flyer program Paramount Royale. Our esteemed passengers would now get additional benefits as frequent flyers and would find it extremely convenient to redeem their benefits particularly online. Paramount Royale, I am sure, would get our passengers even closer driving us towards higher levels of customer-orientation.”
Elaborating on the alliance, Mr. Ankur Bhatia, Executive Director, Bird Group said, “Our expertise in providing state-of-the-art technology for the travel & aviation industry as well as our continued focus on service excellence has resulted in long standing relationships with our existing customers. This strategic alliance with Paramount Airways is another step in our endeavour to empower airlines with the latest technology to improve their customer services.”